Return Policy – glamourknits.com

At glamourknits.com, we want you to be completely satisfied with your purchase. This Return Policy explains how to return or exchange items purchased from our website, glamourknits.com, and the conditions that apply. By shopping with us, you agree to the terms outlined below.

Eligibility for Returns
You may return most items within 30 days of receipt for a refund or exchange. To be eligible, items must be unused, in their original condition, and with all tags attached. Certain items, such as custom or personalized products, may not be eligible for return.

How to Initiate a Return
To start a return, visit the returns section on our website and follow the instructions. Once your return request is approved, you will receive a confirmation with further instructions on how to send your item back. Please do not send items back without receiving this confirmation.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method to ensure your return is received. glamourknits.com is not responsible for lost or damaged return shipments.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 7–10 business days. Shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges
If you wish to exchange an item for a different size or color, please indicate this when initiating your return. Exchanges are subject to product availability.

Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us immediately through our website. We will provide instructions for returning the item at no additional cost and will ensure a replacement is sent promptly.

Non-Returnable Items
Some products, including gift cards, sale items, and personalized items, are not eligible for return. Please check the product description for return eligibility before making a purchase.

Policy Changes
glamourknits.com reserves the right to update or modify this Return Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us
If you have questions about returns, exchanges, or refunds, please contact us via the contact form on our website.